Diamond Arc Shipping Policy

Thank you for shopping with Diamond Arc! We want to ensure your experience with us is smooth and your orders are processed and shipped in a timely manner. Below are the details regarding our shipping policy:

Processing Time:

• Diamonds: Orders for diamonds will be processed within 1-3 business days after payment confirmation.

• Jewelry: Orders for jewelry will be processed within 8-12 business days after payment confirmation.

Shipping Methods and Delivery Times:

• Standard Shipping: Delivery times vary depending on the destination. Typically, orders are delivered within 5-10 business days once processed.

• Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. Delivery times for expedited shipping range from 2-5 business days after processing.

Shipping Costs:

• Shipping fees will be calculated at checkout based on your shipping address and the items in your cart.

• Free Shipping: Free shipping may be available for orders over a certain amount, depending on current promotions. Please check the shipping section during checkout for more details.

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery.

Delivery Delays:

• While we strive to ensure timely delivery, please note that shipping times may be affected by external factors, such as weather conditions or third-party carrier delays.

• Diamond Arc is not responsible for delays caused by the shipping carrier or customs processing.

International Shipping:

• We offer international shipping to select countries. International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Address Accuracy:

• Please ensure that your shipping address is accurate when placing your order. Diamond Arc is not responsible for delays or issues caused by incorrect or incomplete address information.

Lost or Damaged Items:

• If your item is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you are satisfied with your purchase.

Thank you for choosing Diamond Arc! If you have any questions or need further assistance regarding shipping, please contact us at info@thediamomdarc.com